Email Correspondence Manager

Hello Dishoom, Lucy (our hotel concierge) has sent this booking request on behalf of our guest. Guest Details: - Name: James Thompson - Email: james.thompson@email.com - Phone: +44 20 XXXX XXXX - Room: 412 Booking Details: - Date: March 2, 2026 - Time: 19:30 - Party Size: 4 guests - Special Requests: Vegetarian options preferred, celebrating an anniversary Please confirm availability and send booking confirmation to the guest email above. Best regards, Lucy Café Royal Concierge

Dear Lucy, Thank you for the booking request. We are delighted to confirm availability for James Thompson's party. Booking Confirmation: - Booking Reference: DR-2026-0847 - Date: March 2, 2026 - Time: 19:30 - Party Size: 4 guests - Special Notes: We have excellent vegetarian options and will prepare a special anniversary experience A confirmation email has been sent directly to the guest. We look forward to hosting them. Please advise if you need any further information. Best regards, Booking Team Dishoom London

Hello The Ivy, Lucy (Café Royal Concierge) is booking on behalf of our guest Sarah Mitchell. Guest Details: - Name: Sarah Mitchell - Email: sarah.mitchell@business.com - Phone: +44 20 XXXX XXXX - Room: 521 Booking Details: - Date: February 28, 2026 - Time: 13:00 (lunch) - Party Size: 6 guests (business meeting) - Special Requests: Quiet table, menus in advance, dietary requirements: 1 vegan, 1 gluten-free This is a business meeting. A private space would be ideal if available. Thank you, Lucy Café Royal Concierge