Lucy Analytics Dashboard

Real-time KPIs for hotel performance, guest satisfaction, and operational efficiency

Guest Satisfaction

92.5%

Average satisfaction score

↑ 3.2%

Staff Hours Saved

156

Weekly hours automation

↑ 12.5%

Revenue Uplift

£45.8k

From upsells this period

↑ 8.7%

Recurring Bookings

68.3%

Repeat guest rate

↑ 5.1%

Guest Satisfaction Trends

Jul 4Jul 11Jul 18Jul 25Aug 1Aug 15Aug 29Sep 12Sep 260255075100
  • Satisfaction Score
  • NPS Score

Staff Workload Reduction

Jul 4Jul 11Jul 18Aug 1Aug 15Aug 29Sep 12Sep 26050100150200
  • Automated by Lucy
  • Manual Staff Handling

Revenue Uplift from Upsells

Jul 4Jul 11Jul 18Jul 25Aug 1Aug 15Aug 29Sep 12Sep 260350070001050014000

Recurring Booking Rates

Recurring Guests: 68%New Guests: 32%
  • Recurring Guests
  • New Guests