Hotel Onboarding Wizard

Deploy Lucy to your hotel in 4 steps

1

Select Scenario

Choose PMS integration or email-only

2

Hotel Details

Provide hotel information

3

Cost & Requirements

Review costs and operational needs

4

Configuration

Summary & next steps

Which deployment approach fits your hotel?

Both scenarios have identical software costs. Choose based on your PMS capabilities and deployment timeline.

Scenario 1: PMS Integration

Direct integration with your hotel PMS system

Benefits

  • ✓Real-time booking synchronization
  • ✓Instant service request fulfillment
  • ✓Automatic payment processing
  • ✓Live guest status tracking

Requirements

  • ◆Hotel PMS with public API (Oracle, Micros, etc.)
  • ◆IT team available for 3-4 week integration
  • ◆2-3 days of setup & testing per hotel
Timeline:3-4 weeks
Cost:$306-400/month (identical to email)
Best For:Hotels wanting real-time automation & tracking
Scenario 2: Email-Only Communication

Service requests via email to hotel staff

Benefits

  • ✓Universal solution (works with any PMS)
  • ✓Faster deployment (2-3 weeks)
  • ✓Built-in human oversight
  • ✓Easy to disable/rollback

Requirements

  • ◆Email access for service requests
  • ◆Staff to monitor & respond to emails
  • ◆Email management tools at scale (5+ hotels)
Timeline:2-3 weeks
Cost:$306-400/month (identical to PMS)
Best For:Quick deployment, legacy PMS, human-controlled service flow