Lucy Beta Launch Checklist

Comprehensive operational readiness for hotel deployment

Overall Completion

80%

Completed

34

In Progress

10

Pending

5

Database & Backup System

Daily automated backups at 2 AM UTC

completed

Load Testing (5k concurrent)

Targets: <2s avg, <5s p95, <1% error

completed

Fallback LLM System

OpenAI → Claude failover + cache

completed

Performance Baselines

Voice latency, response time, TTS

completed
Missing Actions - Before 100% Ready
✕

Vendor image and video loading across 70% of App

Complete asset loading optimization for vendor galleries, carousels, and media displays across all vendor-related pages

✕

Booking/reservation modal testing and calibration

Comprehensive testing of booking flows, modal responsiveness, payment integration, and edge case handling across all device sizes

✕

Beta Testing of all App functionality (3 weeks)

Comprehensive user testing covering voice concierge, bookings, vendor interactions, service requests, and edge cases across all features

Beta Launch Status

✅ READY FOR 2-HOTEL BETA: Core infrastructure, monitoring, support systems, GDPR, staff training, room service, preferences, emergency escalation all operational

✅ READY FOR 10-HOTEL ROLLOUT: All blocking items resolved including voice auth, DDoS protection, EU AI Act compliance, PMS validation

🚀 Before Full Scale (50+ hotels): Check-in/check-out triggers, vendor reputation system, smart room integrations, sentiment analysis refinement

✅ All Major Features Implemented:

  • ✓ Voice authentication (liveness + anti-spoofing, 6h health checks)
  • ✓ Rate limiting & DDoS protection (100/50 req-min, 5-min detection)
  • ✓ EU AI Act compliance audit (monthly, 10 compliance areas)
  • ✓ PMS integration validation (daily, 6 test scenarios)
  • ✓ GDPR automated deletion (daily 1 AM, verified)
  • ✓ Staff training hub (scenarios + KB search)
  • ✓ Room service integration (auto-assign + notifications)
  • ✓ Guest preference learning (automatic extraction)
  • ✓ Emergency escalation (fire/medical/security + external)