Become a Vendor Partner
Restaurants, spas, tours and local reputable retail businesses: join the hotel's partner network, be introduced to hotel guests, and to the hotels themselves.
What guests see
Two example cards, shown exactly as guests see them in the vendor list.
Quaglino's
🍽 OpenTableIconic Italian fine dining establishment in Mayfair, serving contemporary European cuisine with Italian influences. Elegant wood-panelled dining rooms and a vibrant bar scene.
Amenities
Address
6 Bury Street, Mayfair, London W1J 6BU
GetYourGuide London
Curated London tours, attraction tickets, river cruises, palace visits and last-minute cultural experiences with instant mobile confirmation.
Services Offered
Amenities
Seen at the moment of choice
Guests ask Lucy where to dine, relax or shop. Vendor Partners appear in those answers and in the vendor list.
Clearly labelled
Your card carries a "Vendor Partner" badge, so guests know you are one of the hotel's paid partners.
Straight to your booking
The guest taps your button and lands on your own booking page (for restaurants, OpenTable or TheFork), or your website or phone line.
Introduced to the hotel
The hotel is introduced to you, which can lead to direct relationships beyond the guest listing.
How it works in practice
- 1.A guest asks Lucy for a restaurant, florist, spa or gift.
- 2.Lucy shows a short list of cards. Yours is marked Vendor Partner.
- 3.The guest taps your button.
- 4.They book or buy on your own system, such as OpenTable or TheFork. You keep your usual process and customer.
Example names are shown for illustration only. They are not vendor partners, and no result or booking volume is guaranteed.
Hotels with approved vendor opportunities available
Real Mayfair Media Group partner hotels. Vendor opportunities are confirmed available at each of these hotels. See the full portfolio
The Dorian
Calgary
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
Hammock Beach Golf Resort & Spa
Palm Coast, Florida
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
The Valley Hotel
Homewood, Birmingham
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
106 Jefferson
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
The Ben, West Palm Beach
West Palm Beach
Marriott Autograph Collection
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
Hotel Colonnade
Coral Gables
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
Hyatt Regency Chicago
Chicago
Hyatt Regency
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
The Benson
Digital platform placement for local vendors, introducing hotel guests to local dining, shopping and experiences.
Vendor partners on Lucy are partners of the hotel, not anonymous adverts. Each hotel accepts the vendor partnership as part of its agreement with us before it goes ahead, and hotels are open to meeting and talking with their vendor partners. Every vendor partner placement is labelled "Vendor Partner" so guests always know. The hotel receives 20% of the sponsor fee paid for its own property, so it has every reason to promote you.
Your business
A vendor partner of the hotel, shown with a clear "Vendor Partner" label, with your own pictures and video on your vendor card.
The hotel
Accepts the partnership in its agreement and is open to speaking with you directly.
Its guests
Lucy introduces your business at the moments guests are looking for it.
You pay £1,000 for a hotel for 12 months and that is the whole cost. We never place more than five Vendor Partners in any category at a hotel, and their order rotates automatically every Monday. One week you are at the top, and each week you move down one place until you reach the bottom, then you start again at the top. You are always one of the five guests see first, and with five standard partners in a category everyone gets the first place once every five weeks. If a Vendor Partner Plus or Top Spot holder joins the category, the places they hold are taken out of this rotation, so standard partners then rotate through the remaining places.
| Your place | Position 1 | Position 2 | Position 3 | Position 4 | Position 5 |
|---|---|---|---|---|---|
| Week 1 | You | ||||
| Week 2 | You | ||||
| Week 3 | You | ||||
| Week 4 | You | ||||
| Week 5 | You |
Vendor Top Slot: £2,000 per hotel for 12 months
Want to be first every week? Choose the Vendor Top Slot and your place stops rotating: you stay first in your category on your vendor card and whenever Lucy suggests places outside the hotel. The other four partners keep rotating beneath you, and only one Top Slot is available per category at each hotel. It costs £2,000 per hotel for 12 months and is switched on automatically when your placement goes live.
Want a guaranteed top three? Vendor Partner Plus (£1,500 per hotel for 12 months) keeps you in the top three of your category every week. Up to three Plus partners rotate through first, second and third, and the standard Vendor Partners rotate in the places below them.
Lucy follows the same rotation when a guest asks for somewhere outside the hotel. If a guest wants somewhere to eat or drink, the hotel's own venues are always offered first.
Example for a partner who starts at the top in week 1. If fewer than five partners have joined a category, the same weekly rotation applies among those who have.
Every Vendor Partner gets a private sign-in to a vendor panel. You control what guests see on your card, and your changes need no developer and no email to us.
Videos
Add a short video of your venue, your food or your treatments to your vendor card.
Pictures
Upload up to 20 pictures and videos in total, and remove or replace them whenever you like.
Your description
Write the text guests read about you and update it yourself, without waiting for anyone.
Menus
Upload your current menu or price list so guests see what you offer.
Special offers
Add an offer for the hotel's guests, such as a welcome drink or a seasonal set menu.
Our AI checks every upload and every description before guests can see it, which protects you and the hotel's standards.
Your placement is not a leap of faith. We count what guests actually do with your card from the day your deposit is paid, and report it back to you so you can judge the spend against real results.
Clicks to your details
How many guests tapped through to your page, booking link, website or phone line.
Booking requests
Requests guests made for your venue through Lucy.
Confirmed bookings
The requests you confirmed, so you see real business, not just interest.
Guests brought
The number of guests across those confirmed bookings.
Putting a figure on it
Set your package price against the confirmed bookings and guests you received to see what each one cost you, and compare that with what you spend on other advertising. We report only what Lucy can genuinely count, and we do not report page views. Your results are sent to you by our partnerships team on request, and never include other vendors' figures.
Payment 1: deposit (one third)
Secures your place and starts your artwork.
Payment 2: artwork approved (one third)
Taken when we deliver your artwork and you approve it.
Payment 3: publication (one third)
Taken when your placement goes live.
Our promise: if your artwork has not been delivered within 28 days of your deposit, you can claim a full refund from your booking page.