PMS Integration

Connect Lucy to your PMS. Lucy acts as the AI layer on top, not a replacement.

System Architecture

Mews PMS

System of record for reservations, guests, rates, folios

Lucy AI Layer

Direct booking, pricing intelligence, guest experience

Bi-Directional Sync

Real-time data flow both ways, no manual entry

Key principle: Mews owns your reservation data. Lucy enhances it with AI—personality, revenue optimization, and direct booking capture. Changes sync back to Mews automatically.

⚠️ Mews integration not configured yet.

Contact your administrator to set up PMS credentials.