How do guests access Lucy?

What if a guest doesn't have a smartphone?

How long does onboarding take?

Can Lucy modify existing bookings?

What if a restaurant declines a booking?

How are payment disputes handled?

Which languages does Lucy support?

Can Lucy translate menus/documents?

What if Lucy gets the dialect wrong?

How do voice commands work?

Can Lucy handle multiple people talking?

Is there a text-only mode?

Lucy isn't responding. What do I do?

Booking confirmation email didn't arrive.

Lucy is speaking in wrong language.

Payment failed but I was charged.

How do staff handle Lucy escalations?

What if Lucy recommends something the guest disagrees with?

How do we give Lucy feedback about performance?