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Win-Back Campaigns

Re-engage lapsed guests at 30, 60, 90 days and stay anniversary with targeted, personalised offers.

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Campaigns Sent
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Past Guests
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30-Day Win-Back

30 days post-checkout · 15% offer

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"15% off your next stay with code MISSYOU15"

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60-Day Lapsed Guest

60 days post-checkout · 20% offer

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"20% off when you book direct with code COMEBACK20"

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90-Day Re-engagement

90 days post-checkout · 25% offer

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"An exclusive 25% loyalty rate — available this week only"

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Stay Anniversary

365 days post-checkout · complimentary upgrade offer

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"Complimentary room upgrade on your anniversary stay"

💡 Tip: Set up a daily automation on guestJourneyTrigger to auto-run win-back sends. Or click Send above to manually trigger each campaign.